A&R Forensic Auto Lab LLC
Lone Oak, TX
Rob's Cell 1-903-513-7808
These pages are meant to educate those not informed as to what commonly happens when one submits a vehicle theft claim and what the insured will commonly be subjected to by their insurance company and why. We see all these fluffy, warming TV commercials as to how insurance companies "care" about their policy holders. Yet, when going through the SIU (Special Investigation Unit) investigation, the insured is not believed, especially since in many cases the SIU has reviewed the forensic conclusion on the vehicle or the keys. Since they don't trust the insured, why should the insured trust anything SIU has to say? When referring to the forensic locksmith activities that insurance carriers employ as "fraudulent," this is not being submitted as an opinion on our part, but rather a definition (there are many) as to what the word portrays:
Our purpose is not to attack anyone personally, but to illustrate a problem that insurance companies have failed to recognize (not economically viable) for over a decade and it has been more common than not, for me to successfully expose this issue in court for the last 18 years. Included is just one sample of a forensic locksmith's report on a claim that was denied involving a vehicle that was never recovered. We have hundreds of like kind reports with the same type of unsupported hyperbole on recovered and recovered burned vehicles. The forensic locksmith has made it so bad that someone submitting a fraudulent claim could prevail, because the forensics simply cannot be believed if their previous reports were compared to the report at hand! This is not about one person, but an industry known as forensic locksmiths nationwide!
Here is another very crucial point: If fraud is interjected into a fraud investigation on an insured as an investigation tool, it compromises the totality of that fraud investigation. In summary folks, we are not name calling and it is what it is!
Auto Theft Assumption Portrayed as Fact
A little about Rob
Should I hire an attorney during the investigation of my auto theft claim?
Very long read, but filled with critical information as it relates to the obfuscations stated as fact by an industry that has no shame. It's one thing for me to accuse those forensic locksmiths of criminal activity. It's quite another to be able to illustrate it with their words and their writings!
Cops behind the 8 ball once again!
I have never advocated that insurance fraud and auto theft were not a problem. What I do state though is that Progressive, State Farm, Geico, Allstate, USAA and other major insurers deliberately use blatant misrepresentation in many of their fraud investigations as the catalyst to vigorously investigate the insured. These carriers have had their hands slapped in bad faith options many times over the last decade because of this event, but it is all a numbers game. Hundreds of thousands or millions seems like a lot of money. The truth of the matter is that these amounts are chump change to them. Instead, their actuaries have predetermined losses figured in. Let's say 100% of all auto theft claims are denied. Then hypothetically only 5% of insured's contest the denial. Can you in the public, even believe the almost unimaginable number of dollars they save by not paying on that 95% every day, in every state, multiplied by the amount of auto carriers over a year's time? Then multiply that by 10 for a decade.
There are a multitude of reasons (other than being guilty of fraud) that these claims are not contested. Inept legal representation, threats even to the innocent that they will be prosecuted and lack of funds to pursue these cases by the insured. Attorneys are in business to make money. If the value of the claim is under $10k, they probably won't take it, and many do not know how to lay out a great defense for bad faith, so they look only at the dollar value of the claim.
The forensic locksmithing industry is severely flawed, deceitful, disingenuous, and deceptive and is emblematic as the caustic culture of corruption. The forensic locksmith feeds on the ignorance of the lawyers and the court system. They are not the direct reason for a denial of an auto theft claim and serve more as a catalyst under the ruse of being "independent." I want to personally thank Herb Miller of Arc Forensics for boldly illustrating my point. The plaintiff attorney was left scratching her head here with the thought that the insurance company performed due diligence with the use of an expert that heralds himself out to be "Forensic." She continued to look at legal strategy instead of realizing the obvious--no physical evidence because the vehicle had not been recovered! Duh!!!!!
Please don't misunderstand. I am not calling out Miller, but a total industry built on smoke and mirrors. I cite free use in putting his report on this site and I give Herb Miller/ Arc Forensics full copyright acknowledgment. In essence, there is not one of these experts nationwide that can't be caused to self-impeach their testimony.
No one understands the insurance investigation protocol and the forensic locksmith scam better, in which a report on the vehicle theft will state the vehicle was last driven with a key of the proper type, inferring the insured's key. This conclusion in a forensic report does a number of things.
First, whether the carrier has any knowledge one way or the other, the forensic lock exam establishes that the vehicle was driven from the theft scene.
Secondly, the report establishes that the vehicle was last driven with what appears to be the insured's key.
Lastly, the conclusion on the forensic exam taints the investigator into believing the insured was involved with the theft.
The insured might be thinking: "They are accusing me of stealing my own car!" If you want to know why you are getting that impression--they are!
Insured's/Victims of Stolen Vehicles
We use the analogy that you wouldn't use a plumber to locate and repair an electrical short. Yet the courts qualify forensic locksmiths to testify on auto theft!!!!!!!
Un named Consulting Services for Attorneys
Automotive Forensic Training/Testing Certification For Carriers for In-House Competent Examinations
Power of Attorney Representation---- in the claims investigation process. We teach the insured's how to answer investigation and EUO questions properly and honestly. If the claim has been denied and the insured wants to sue the carrier, we can do that as well. Please note, we are not attorneys, however state statutes of Power of Attorney give us wide latitude in defending these cases as well as negotiation for settlement.
For Educational Purposes Only
Auto Theft Claim Under Investigation?
Sealing Your Fate For Years Hiring an Attorney During the Investigation or EUO
When Do I need an Attorney?
Attorney Story of Wasted Money
This Story May Relate to You
When Do I Need an Attorney After My Theft Claim Was Denied?
Commonly, insured's are accused of being involved with the theft of their vehicle. This paradigm begins once the forensic locksmith has submitted his subjective findings that the vehicle was last driven with what is inferred to be the insured's key or keys. The term "Key of the proper type was last used to drive the vehicle" is predominant throughout the nation. Unfortunately, there is no one on a nation-wide basis that understands the auto theft claims investigation process more than we do as illustrated on this site.
Some have said that we go out of our way to prove law enforcement and insurance companies wrong. This is not a true depiction of our purpose. Our purpose is to prove the forensics the investigation was based on is accurate an unambiguous in the reporting and that the principles applied are standardized and sound. We are totally objective when reviewing forensic reports determining the last key purportedly used in a reported stolen vehicle. What we have found in over two decades of reviewing these reports, only one was performed at a competent process. Every other report we have seen has been ambiguous and always refers to the insured's being the last key used in the ignition. Can this conclusion be scientifically proven? No! The court's are left taking the purported self proclaimed forensic locksmith's word for it! We will not accept this!
In our opinion, this is (Forensic locksmith report) perpetuating a fraud in a fraud investigation to accuse the insured of fraud!
We feel it is our job to level the playing field to exploit the truth.
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